Business Letter is formal communications between papers that are
usually sent through the Post Office or via email. Business Letter can be conveying information, persuasion,
motivational, or promotional. Most business letters are written in a simple format that is easily adapted to any company's needs.
Part of Business Letter:
1. Letter Head:
An identity that contains the logo, name, address and telephone of the
sender of the letter, for example:
PT. MAJU MUNDUR
Perjuangan Street No. 123
Jakarta
Perjuangan Street No. 123
Jakarta
2. Date:
is the date of making the letter, the date writing format is month / day
/ year, for example: April 7, 2018
3. Recipient’s name
and address:
contains the name of the recipient of the letter, his office, and the
name of the company accompanied by the address. If you are not sure who (name)
the letter is intended, do not empty it, but try to use its position, such as
"Director of Human Resources". Give the distance between the date and
the recipient.
4. Salutation:
choose
your salutation based on whether you know the person to whom you are writing,
how well you know them if so, and the relationship’s level of formality. A
salutation is more than a simple greeting; it is an indicator of respect.
For example use: Dear Sir / Madam, this
is another generic greeting that should only be used if you don’t know who will
be reading your letter. Always
add a comma after a salutation, unless you are using “To Whom It May Concern,”
in which case a colon is appropriate.
5. Body:
The
body of your business letter should contain a few concise paragraphs that
convey your message clearly. Strike the right tone by avoiding lengthy and
getting straight to the point.
6. Closing:
This section as a sign that your letter has been completed, usually ends
with the writing "Sincerely", "Sincerely yours",
"Thank you", and so on. Note, There is a comma at the end of the
closing and only the first letter uses capital letters
7. Signature:
Leave about four lines of text empty so you
have room to sign your name. Use blue or black ink for a clean, professional
look.
8. Enclosures
(if applicable):
If you plan to enclose anything with your
business letter, type the word “Enclosures” followed by a colon and make a note
that tells the recipient what else to look for in the envelope. For example:
Enclosures (2): brochure, flyer
Enclosures: two brochures
Enclosures: two brochures
This
information should be left justified and should be positioned a few lines below
your contact information.
For
more details, see the example of a complete business letter below:
the business letter
below contains complaints from a company to other companies that are vendors.
PT.
MAJU MUNDUR
Perjuangan Street No. 123
Jakarta (1. Letter Head)
Perjuangan Street No. 123
Jakarta (1. Letter Head)
_________________________________________________________________________
(2. Date) Jakarta, April 7, 2018
To:
Mr. Bagus Setiawan
Customer Service Manager
Super Electronics
Pahlawan Street No 67
Bandar Lampung, Lampung (3.Recipient’s name and address)
Customer Service Manager
Super Electronics
Pahlawan Street No 67
Bandar Lampung, Lampung (3.Recipient’s name and address)
Dear Sir, (4. salutation)
I am writing this letter to make complaint
regarding the product that I purchased recently. I bought a washing machine
with serial number no. 1234.567 and product model no. 9876.432 from one of your
outlet in Dirgantara Street, no. 15, Metro, Lampung. (5.
Body)
The product did not work properly. Its water
player cannot move and when it operates the machine became very hot quickly. I
have lodged a complaint on your customer service center, but there is no
respond or action taken till now. (5. Body)
I have been a customer
of your outlet for long, but this incident made me disappointed with the
service you provide. Therefore, I ask want you to take an action to resolve
this problem as early as possible.
(5. Body)
(6.Closing ) Sincerely,
(7. Signature) Anton Jaya
Reference:
